FAQs

  1. What products does BIB sell?
    At BIB, we offer items designed to make parents’ and babies’ daily lives easier, including our main product, the Crossbody Baby Harness, as well as other accessories related to safety, comfort, and practicality.

  2. How long does it take for my order to arrive?
    The estimated delivery time is up to 30 business days worldwide. We will always provide a tracking number to follow your order.

  3. How much does shipping cost?
    Shipping costs are automatically calculated at checkout, based on the weight, size, and destination of the order.

  4. Can I return or exchange a product?
    Yes. If you are not satisfied with your purchase, you may request a return or exchange within 14 days after receiving your order, provided the item is in perfect condition, unused, and in its original packaging.

  5. What should I do if my order arrives damaged?
    If you receive a defective or damaged product during shipping, please contact us immediately at info.bibshop351@gmail.com with photos of the item and packaging. We will resolve the situation quickly.

  6. Is it safe to shop at BIB?
    Yes! Our website uses secure and encrypted payment systems, ensuring the protection of your personal and banking information.

  7. How can I contact BIB?
    You can email us at info.bibshop351@gmail.com. We respond within 24 to 48 business hours.